| Unit Code | Unit Title | Download |
|---|
| BSBCUS301A | Deliver and monitor a service to customers | 
download
|
| BSBCUS401A | Coordinate implementation of customer service strategies | 
download
|
| BSBCUS501A | Manage quality customer service | 
download
|
| LGADMIN417A | Conduct community consultations | 
download
|
| RIICCR401A | Develop and maintain positive community relations | 
download
|
| RIICCR501A | Conduct sales in construction materials operations | 
download
|
| RIICCR601A | Manage customer relationships | 
download
|
| TLID2207C | Conduct weighbridge operations | 
download
|