Privacy Policy

Our commitment to maintaining your privacy

SkillsDMC Ltd (SkillsDMC) respects your privacy and is committed to the National Privacy Principles (NPPs), as set out in the Privacy Act 1988 (Cth).  The NPPs set out our obligations in relation to the collection, storage, use and disclosure of personal information. 

This Privacy Policy sets out our commitment in relation to any personal information that we collect from you and how we may use and disclose it, how you can instruct us if you would prefer to limit the use and disclosure of that information; and the procedures that we have in place to safeguard your privacy.

Your consent

By providing us with information about yourself, you consent to the collection, use, disclosure and transfer of that information as set out in this Privacy Policy. By using this website you also consent to our use of cookies as set out in this Privacy Policy.

If we change this Privacy Policy we will post the changes on this website, and may place notices on other pages of this website, so that you may be aware of the information we collect and how we use it at all times.

What personal information do we collect?

Generally, we collect information such as your name, title, company, and contact details.  However, we may also request further personal information, as is reasonably required, for the delivery of our services and information to you.

We may collect information about you in a number of circumstances, including our visitors' activity on our website, information about any downloads, pages visited and the frequency and duration of these visits, when you make an enquiry on any area of the website; when you express interest in attending a conference or other event provided by us; or when you sign up to receive information from us.

The information we collect may include your name, postal address, email address, telephone number, information regarding your job, organisation and industry, and/or other information regarding your preferences.

Why do we collect personal information?

We may use any of the information about you which we have collected to provide you with professional advice, technology services or solutions; to send you information on news, publications, conferences and events; to improve our services and communications to you; to send you invoices or reminder notices; to process your requests of, and applications to, us; and for any other purpose for which this information was provided to us or for any purpose related or ancillary to any of the above.

If you do not provide information requested by us from time to time, we may not be able to provide services to you or otherwise fulfil the purpose for which we have requested the information.

Generally, SkillsDMC collect personal information for the purposes of:

• conducting our business activities, including marketing and providing services to you or to our industry members and customers;
• fulfilling our reporting and other obligations to the Commonwealth Government, State and Territory governments and other Industry Skills Councils;
• improving our services or developing new services; and
• complying with the law.

We may also use and disclose your personal information for other purposes that are:

• reasonably related to the purposes outlined above; or
• authorised under the Privacy Act.

We may aggregate some of your personal information with data about our visitors' activity on our website in order to analyse and report on how our website is used, and to improve our services.  Any such data will be de-identified.

To whom might we disclose your personal information?

From time to time, we may disclose your personal information to:

• the Commonwealth Government, State and Territory governments and other Industry Skills Councils to whom we may owe reporting and other obligations;
• our related entities;
• third parties that provide professional advice or that carry out functions or services on our behalf, such as information technology providers, so that we can carry out our business and related activities;
• regulatory bodies, where required under law; and
• other third parties, where we are permitted to do so under the Privacy Act.

In some cases, disclosure as contemplated in this policy may involve a transfer of your personal information outside of Australia.

Information about other people which you provide to us

If you provide personal information to us about someone else (such as one of your employees, or someone with whom you have business dealings) you must ensure that you are entitled to disclose that information to us and that, without our taking any further steps, we may collect, use and disclose that information as described in this Privacy Policy. In particular, you must ensure the individual concerned is aware of the various matters detailed in this Privacy Policy, as those matters relate to that individual, including our identity, how to contact us, our purposes of collection, our information disclosure practices, the individual's right to obtain access to the information and the consequences if the information is not provided (such as our inability to provide services).

Keeping information about you secure

We take reasonable steps to keep your information confidential, secure and protected from misuse and loss, from unauthorised access, modification or disclosure in accordance with our internal procedures covering the storage, access and disclosure of information.

Our use of cookies and other information-gathering technologies

A "cookie" is a small text file which is either stored on the user/client hard drive, or in memory until the browser is closed. Cookies help in tracing users from page to page on an internet site. They are generated by web servers when the user enters an internet page, and are passed to the user's computer and stored for subsequent future access.

We will only use cookies in certain areas of our website where we need to remember login details and passwords so that users do not need to log on every time they access those areas of the website. You are not obliged to accept a cookie and you can modify your browser so that it will not accept cookies. However, this may affect your personalised settings and mean that we cannot identify the preferences you have selected.

Updating information about you

If any of the information that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, please let us know by sending an email to skillsdmc@skillsdmc.com.au.

Your rights

You have the right to request a copy of the personal information about you which we hold (subject to the exceptions prescribed by the National Privacy Principles), to have any inaccurate personal information corrected and to object to our using your personal information for a marketing purpose. Any such requests will be answered in writing within 14 days, subject to any particular exceptions prescribed by the Privacy Act.  For example, in some circumstances, access may be prohibited by law. The request should be addressed to Privacy Officer, SkillsDMC, Level 9, 36 Carrington Street, Sydney, New South Wales, 2000, Australia.

Updates to the Privacy Policy

From time to time, we may review and update our Privacy Policy on this website. 

For further information about the National Privacy Principles or the Privacy Act, please visit http://www.privacy.gov.au.